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Terms & Other Information:
 
1.
Live arrival guarantee only on shipments sent airport to airport (air freight).
2.
No live arrival guarantee for shipments that are delayed or mishandled by the carrier.
3.
No live arrival guarantee on on shipments sent via door to door services.
4.
No live arrival guarantee on shipments sent to destinations below 40(f) degrees or above 89(f) degrees.
5.
5. No live arrival guarantee on amphibians at anytime.
6.
No live arrival on "B" grade animals.
7.
All claims must be be called in and unacceptable animals returned within 24 hours of arrival at destination airport.
8.
If you are calling after hours or on weekends LEAVE A MESSAGE stating the exact nature of your claim. Please be sure to include your name, phone number, exact nature of the problem, exact number and species involved. All claims must be accompanied by a digital photo showing the animals and our shipping box, shipping label, or way bill. Photos should be emailed to cwhamlet@yahoo.com or sent by postal service within 24 hours of receiving your order
9.
All returned orders will be charged a restocking fee.
10.
Prices are subject to change without notice
11.
The purchaser agrees to pay all expenses, including legal expenses, court costs and attorney fees paid by the seller in endeavoring to collect these invoiced items. All amounts over 60 days shall be subject to a 2% monthly service charge.
12.
Our minimum order is $500.00. You may place smaller orders but there is a $15.00 service charge for all orders under $400.00
13.
No guarantee that animals are free of parasites.
14.
Sexing animals. No quantity lot discounts when customers request that animals be sexed regardless of the quantity being purchased. Additional fees may be charged depending on the specific requirements of each individual request. Sexing is done at our best effort, But is not guaranteed.
15.

There is a 3% charge for credit card fee which will be added to the shipping and handling.